# Token assignment failure — reported case

Review a single token-assignment failure associated with old authentication methods. Assignment succeeded after those methods were removed in that case; the cause was suspected, not confirmed as a general fix.

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## Error - Token Assignment Fails.

In the reported case, a user could not assign a token to their account.

[Screenshot retained for review](../../review/Review-status.md#asset-8c44b35c4a48737f2fec)

The author suspected a connection with seven configured authentication methods, including some no longer valid. The notes do not confirm that these methods caused the failure.

[My Sign-Ins \| Security Info \| Microsoft.com](https://mysignins.microsoft.com/security-info)

[Screenshot retained for review](../../review/Review-status.md#asset-ed9b27a681799553e886)

The source reports successful assignment after the old authentication methods were removed.

[Screenshot retained for review](../../review/Review-status.md#asset-8b2d13ccb516253d4538)

The token was then activated and appeared in Security Info in that case. This observation does not establish that removing authentication methods is appropriate for another account.

[Screenshot retained for review](../../review/Review-status.md#asset-df5b1a14e8280ab0c0fb)

## Related guidance

- [Topic overview](Introduction.md)
- [Source review status](../../review/Review-status.md)