# Producing the Digital Receptionist Message

Create a 3CX voice prompt from written text using the recorded TTSMaker settings, then convert the downloaded audio to the required format described below.

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To convert the written text to a Digital Reception message, it is easiest to use a text-to-voice service. TTS Maker, <https://ttsmaker.com>, is recommended as there are a wide range of voices available with many controls to produce an appropriate message.

## Suggested Settings for TTSMaker

- Voice - 2505 - Natasha AU - Australian Female Voice
- MP3 Standard Quality. (NOTE: It is possible to create a .WAV file directly in ttsmaker, however it isn't the correct format for 3CX, so MP3 is simpler).
- Voice Speed - 1.1x
- Adjust Pause Time of each paragraph - 200ms

## Creating the Message MP3

- Go to [TTSMaker.com](https://ttsmaker.com)
- Manually enter, or copy, the text into the text box. You may need to adjust punctuation to get the message wording and pacing correct.
- Select the required settings above
- Convert the text to speech.
- Download the resulting MP3
- NOTE: See the example scripts for ideas on punctuation to ensure the text to voice "interprets" and pronounces words and sentences correctly. This is most evident when spelling out email addresses.

## Convert the MP3 to WAV

3CX can only accept .WAV files that have very specific settings. Thankfully 3CX have an online tool to convert the MP3 file to the correct format.

- Go to <https://www.3cx.com/docs/converting-wav-file/>
- Drag and drop the MP3 into the upload box.
- Download the resulting .WAV file.
- Upload to the Digital Receptionist in 3CX.

## Related guidance

- [Topic overview](Introduction.md)
- [Source review status](../../review/Review-status.md)