Uploading Voice Prompts to 3CX

Add a recorded or uploaded voice prompt to an existing 3CX digital receptionist through the admin console's Call Handling area.

Voice Prompts are added to the corresponding Digital Receptionist in 3CX as follows.

  • Open the 3CX admin console Admin Console - 3CX
  • Select Call Handling
  • Press the drop down in the top right and select Digital Receptionists (or just scroll through the various pages…)
  • Select the Digital Receptionist you want to edit.

Screenshot retained for review

  • Add a new voice prompt to your digital receptionist.
  • Manually record the voice prompt via a microphone on your PC, or via a phone handset. OR
  • Upload the text-to-voice .wav file that is produced via this method. Producing the Digital Receptionist Message

Screenshot retained for review